Wednesday, February 26, 2014

Affordable Care Act: Information & Guidance
Enrollment in the Health Insurance Marketplace under the Affordable Care Act (ACA) is open.
Health Insurance Marketplace ( is the primary tool for learning about the Marketplace, and to shop for and enroll in plans.
Marketplace coverage begins as early as January 1, 2014.
Telephone assistance for the Health Insurance Marketplace is available 24/7 – 1-800-318-2596
About the Health Insurance Marketplace
  • The Health Insurance Marketplace is for people seeking insurance or who are uninsured. Generally, people who currently have insurance through their workplace, who have insurance through Medicaid, Medicare, Children’s Health Insurance Program (CHIP), Tricare or the Veterans health care program are not the target of this open enrollment period.
  • The Marketplace is a new way to find quality health coverage. Use it if you don’t have coverage now or if you do have coverage but want to look at other options.
  • The Marketplace simplifies your search for health coverage by gathering the options available in your area in one place. You can compare plans based on price, benefits, and other features important to you before you make a choice. Plans will be presented in four categories – bronze, silver, gold, and platinum – to make comparing them easier.
  • Insurance plans in the Marketplace are offered by private companies. They cover the same core set of benefits called essential health benefits. No plan can turn you away or charge you more because you have an illness or medical condition. They must cover treatments for these conditions. Plans can’t charge women more than men for the same plan. Many preventive services are covered at no cost to you.
Instructional Videos
This video introduces an interactive online application process for health coverage through the Health Insurance Marketplace on Using an example of a single man from Arizona, images of computer screens from the application unfold while a narrator explains the content of each screen. The program concludes with a printable summary of the application and an explanation of what benefits will be received.  

This video introduces the Marketplace enrollment process for health coverage through the Health Insurance Marketplace on Using the same individual from the Marketplace Application video as an example, the scenario continues, as he follows step-by-step instructions on how to find and enroll in a health plan. Images of computer screens from the Marketplace enrollment process unfold while a narrator explains the content of each screen. The program concludes with a successful completion of all enrollment steps, and how to contact the health plan to submit payment.

Find local application assistance

Visit to find help in your area. You can search by city and state or zip code to see a list of local organizations with contact information, office hours, and types of help offered, such as non-English language support, Medicaid or CHIP, and Small Business Health Options Program (SHOP). These organizations are able to assist you in finding the kind of help that works for you.

Library staff cannot assist customers in completing the application or enrollment process, but can provide technology assistance in using the library’s public computers and printers. Librarians can also make referrals to local agencies with trained application assisters.

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